Eden Floral Boutique is committed to protecting your privacy and handling your personal information responsibly and securely.
We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how Eden Floral Boutique collects, uses and protects any information you provide when using our website.
For the purpose of the Data Protection Act 2018 and UK GDPR, the data controller is Eden Floral Boutique, 85A Newland Avenue, Hull, HU5 2AL.
When you place an order, contact us or use our website, we may collect personal information including your name, address, telephone number, email address and delivery details. This information is only used to process your order, respond to enquiries and provide our services to you.
Your information may be used to process flower orders, arrange deliveries, contact you regarding your order and improve our customer service. We may also share necessary delivery information with trusted third parties involved in processing payments or completing deliveries.
Where you have given consent, we may occasionally contact you about products, services or special offers that may be of interest to you. You may opt out of marketing communications at any time.
Our website may use cookies to improve your browsing experience and help us understand how visitors use the website. Cookies are small files stored on your device which allow the website to function correctly and provide a better user experience.
Most web browsers automatically accept cookies, however you can usually modify your browser settings to decline cookies if preferred. Disabling cookies may affect certain features of the website.
We take appropriate steps to protect your personal information from unauthorised access, loss or misuse. While we use reasonable security measures, please note that no method of internet transmission is completely secure.
We will only retain your personal information for as long as necessary to fulfil orders, comply with legal obligations and resolve any customer service matters.
You have the right to request access to the personal information we hold about you and to ask for any incorrect information to be corrected or removed where appropriate.
We may update this Privacy Policy from time to time. Any changes will be posted on this page. If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
85A Newland Avenue, Hull, HU5 2AL Telephone: 01482 441248
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